Terms of Service (TOS) for Chart Auditor, LLC
Introduction
Welcome to Chart Auditor, LLC, a pioneer in AI-driven clinical documentation enhancement for the healthcare sector. These Terms of Service ("Terms") govern your access to and use of the services offered by Chart Auditor, LLC ("Chart Auditor", "we", "us", or "our") via our website chartauditor.com or any related platforms (collectively, the "Service"). By accessing or using the Service, you ("you", "your", or "User") agree to be bound by these Terms and all applicable laws and regulations.
Service Description
Chart Auditor provides innovative artificial intelligence (AI) solutions designed to assist medical facilities in optimizing their patient chart documentation processes. Our Service facilitates the generation of clinical notes based on patient encounters, aimed at enhancing documentation accuracy and efficiency.
Usage Rights
You are hereby granted a non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms.
Privacy and Security
Your privacy is paramount. We commit to safeguarding your personal information in line with our Privacy Policy. We implement reasonable security measures to protect your data. Nevertheless, no system is impenetrable. You are responsible for securing your account credentials.
User Obligations and Conduct
You agree to use the Service only for lawful purposes and in compliance with these Terms. You are responsible for using the Service in a manner that complies with the Health Insurance Portability and Accountability Act (HIPAA) and related regulations. Chart Auditor is not liable for any HIPAA violations. Our system has multiple safeguards in place to de-identify patient charts, and our data retention policy is available upon written request.
Disclaimers and Limitations
The Service is provided on an "as is" and "as available" basis without warranties of any kind. We do not guarantee that the Service will meet your specific needs or expectations. Chart Auditor shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from or related to your use of the Service.
Indemnification
You agree to indemnify and hold harmless Chart Auditor, its affiliates, officers, agents, and employees from any claim or demand, including fees, arising out of your use of the Service, your breach of these Terms, or your violation of any law or the rights of a third-party.
Termination
Chart Auditor reserves the right to terminate your access to the Service for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Amendments
We reserve the right to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
No Medical Advice
The Service does not offer medical advice. It is designed to support, not replace, the relationship that exists between a patient and their healthcare provider.
Prohibited Activities
You are strictly prohibited from unauthorized use or duplication of the Service or its content, as well as from using the Service for competitive purposes.
Prohibited Activities
Intellectual Property Protection: As a user of Chart Auditor, LLC's services, you acknowledge that the software, technology, documentation, business practices, and content provided by Chart Auditor, including all digital assets and intellectual property rights therein, are the exclusive property of Chart Auditor, LLC or its licensors. These assets are protected by U.S. and international copyright, trademark, patent, and trade secret laws, as well as other intellectual property rights and laws.
Restrictions on Use: In order to protect Chart Auditor, LLC from unauthorized replication and competition, the following activities are explicitly prohibited:
- Unauthorized Replication: You may not reproduce, redistribute, replicate, or create derivative works of the Service or any part thereof. This includes, but is not limited to, the technology, user interface, functionality, and any documentation provided along with the Service.
- Reverse Engineering: You are prohibited from reverse-engineering, decompiling, disassembling, or otherwise attempting to discover the source code, underlying algorithms, or technological makeup of the Service.
- Competitive Use: Utilizing the Service, including any of its functionalities, data, or content, for the purpose of creating a competing product or service is strictly forbidden. This includes using the Service to gather intelligence with the intention of replicating similar offerings or to directly compete with Chart Auditor in the marketplace.
- Unauthorized Access and Breach of Security: Attempting to access any part of the Service, its systems, or networks in a manner not expressly permitted by these Terms, including bypassing or breaching any security or authentication measures, is prohibited.
- Distribution of Harmful Code: You must not upload, distribute, or otherwise transmit any code or content that could harm Chart Auditor's systems or any user's computer, including malware, viruses, or other harmful computer code.
- Commercial Exploitation: Unless explicitly allowed through a separate agreement, you may not sell, lease, loan, distribute, transfer, or sublicense the Service or access to any portion of the Service to any third party, nor may you offer the Service on a service bureau basis.
Protection of Intellectual Property: Chart Auditor, LLC actively monitors for violations of these prohibitions and will take legal action against unauthorized use or reproduction of its property to preserve its rights and protect its intellectual assets. This may include seeking injunctive relief, damages, and the recovery of legal expenses incurred in enforcing these provisions.
Reporting Unauthorized Use: If you become aware of any unauthorized use of Chart Auditor's intellectual property, you are encouraged to report this to us promptly. We appreciate your cooperation in protecting the integrity and security of our services.
By agreeing to these Terms of Service, you commit to adhering to these restrictions and acknowledge that any violation may result in the immediate termination of your access to the Service and legal action against you and/or your organization.
Contact Information
For any inquiries or concerns regarding these Terms or the Service, please contact us at legal@chartauditor.com.
By using Chart Auditor, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.